Education and travel / Web development
Strategy / UX / Development View case studyKnowledge-base assistants, FAQ and support bots, and lead-qualification chat, built on the content you already have and connected to the tools your team uses.
What are your business hours and where are you based?
MisterSK Infotech works Monday to Saturday, 10 AM to 7 PM IST, from Mohali/Chandigarh, and with clients across the US, UK, Canada and Australia on their working hours.
Sources: About page, Contact page · Demo responseYes. The same knowledge base can power a WhatsApp Business assistant, so customers get the same grounded answers where they already message you.
Source: This page, Channels section · Demo responseYour website, help docs, product sheets and FAQs become the source. The assistant answers from that material and says so honestly when something is outside it.
Website pages, help docs, product sheets and FAQs become the source material, not a generic model guess.
Every answer can point back to the page or document it came from, so your team can verify it.
When something isn't in the knowledge base, the assistant says so and offers a way to reach a person.
Add a new page or update a policy, and the assistant's answers update with it.
“MisterSK Infotech works Monday to Saturday, 10 AM to 7 PM IST, from Mohali/Chandigarh, and with clients across the US, UK, Canada and Australia on their working hours.”
From: About pageSimple questions get answered instantly. Real enquiries get captured, qualified and routed to your team, not lost in a chat window nobody checks.
Typed into the chat widget
From the knowledge base, with sources
Interest, stage, timeline
Name, email or WhatsApp number
Sales, support or a specific team
Alert sent and a new CRM record created
The same knowledge base and rules power the assistant on your website, on WhatsApp, on social DMs, or as an internal tool for your own team.
A chat bubble on your site, answering from the same content your pages already have.
The same assistant, reachable where a lot of your customers already message you.
Turn social messages into qualified enquiries instead of missed replies.
Point it at your internal docs and let your own team ask it instead of searching folders.
Conversations stay inside your own systems. We scope what the assistant can read and never send customer data to a model provider beyond what a single answer requires.
One of our own products runs on exactly this approach. Further chatbot case studies are added here as client approvals come through.
Visitor question
Grounded answer
Visitor question
Grounded answer
Map the questions customers actually ask and the content you already have to answer them.
Decide what the assistant should answer directly, and when it should qualify or hand over.
Wire it to your site content, docs and the CRM or notification tools you use.
Run it against real questions before it goes live on your channel of choice.
Review real conversations and add to the knowledge base as new questions come up.
What clients usually ask before starting a chatbot project.
It's a real AI-backed assistant grounded in your content. The demo on this page uses one scripted example so you can see the pattern without us calling a paid AI service on every page view.
It's restricted to answer from your approved content. When something isn't covered, it says so honestly and offers a way to reach your team, instead of guessing.
Yes, through the WhatsApp Business API. We'll confirm eligibility and setup requirements for your number as part of scoping.
A focused FAQ or support assistant is typically the fastest to launch. A fully connected sales-qualification assistant with CRM integration takes longer, depending on how much content and how many systems it needs to connect to.
No. It handles the repeatable questions and captures real enquiries clearly, so your team spends time on the conversations that actually need a person.
Running costs depend on conversation volume and which AI model powers it. We scope this with you before launch so there are no surprises.
From a simple FAQ widget to a fully connected support and sales assistant, we scope it around what your team and customers actually need.